Frequently Asked Questions
Have questions about your pet’s care, our services, or what to expect at your appointment? We’ve created this page to answer common questions from pet parents in Mount Clemens and surrounding communities.
Quick Answers for a Smoother Visit
At Groesbeck Animal Hospital, we know that veterinary care can come with a lot of questions. Our goal is to make your experience as smooth and stress-free as possible—from booking your appointment to understanding your pet’s treatment.
This page will soon feature answers to frequently asked questions about wellness care, surgery, payment options, emergency visits, and more.
Common Questions
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, PayPal, Venmo, Zelle, Apple Pay, Google Wallet, CareCredit, and cash.
Do you accept walk-ins or emergency cases?
Yes! We accept walk-ins for urgent needs and do our best to accommodate same-day appointments. While we’re not a 24/7 emergency clinic, we do offer urgent care during our regular hours.
Do you provide pet dental cleanings?
Yes. We offer professional dog and cat dental cleanings, including scaling, polishing, and extractions when necessary. Keeping your pet’s mouth clean helps prevent serious health issues.
Do you offer CareCredit financing?
Yes. We’re proud to accept CareCredit to help pet owners manage unexpected costs through monthly payments. You can apply online and use it the same day you’re approved.
Do you provide orthopedic or advanced surgical care?
Yes. Our veterinary team performs both orthopedic surgery and advanced soft tissue procedures in-house. We also offer laser therapy and post-operative recovery support.
What areas do you serve?
We proudly serve pets and their families from Mount Clemens, St. Clair Shores, Sterling Heights, Royal Oak, Warren, Ferndale, Eastpointe, and throughout Macomb County.
How do I make an appointment?
Can I fill out forms before my appointment?
Yes! You can visit our Forms page to complete your New Client Form and Surgery Consent Form in advance. More digital forms will be available soon.
Have a Question Right Now?
We’re happy to help! If you don’t see your question answered here, feel free to contact our team directly. We’re here to make sure you have the information you need to feel confident about your pet’s care.
Supporting Pet Owners Every Step of the Way
From first-time visits to long-term care plans, we’re here to help you make informed decisions for your pet’s health. Keep an eye on this page as we build out our FAQ library!